At 100win, your privacy is not merely a legal obligation — it is a core commitment. This Privacy Policy document transparently explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We believe every user has the right to know what happens with their information.
Six core principles that guide how 100win handles the personal data of every user on our platform.
All your personal data is transferred and stored using 256-bit SSL encryption — the same security technology used by leading banking and financial institutions in Malaysia.
100win never sells, rents, or trades your personal data to third parties for marketing or any other commercial purpose without your explicit consent.
You have the full right to access, correct, download, or request deletion of your personal data at any time. Simply contact our support team and we will respond within 3 business days.
The 100win Privacy Policy is fully drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring lawful and transparent data processing standards at every level.
Your data is stored in ISO 27001-certified data centres with redundant backup systems, physical access controls, and 24/7/365 security monitoring.
In the event of any security incident involving your data, 100win is committed to notifying you within 72 hours and taking immediate remedial action in accordance with established procedures.
A transparent guide covering the categories of personal data collected, the purpose of collection, and the retention period.
Welcome to the 100win Privacy Policy page. This document is published by 100win Entertainment Sdn Bhd ("100win", "we", "the Company") and applies to all users who access our platform via the website 100win.st, mobile app, or any other digital channel operated by us.
We take our responsibility to protect every user's privacy seriously. As an online wagering platform operating in Malaysia, we are bound by the requirements of the Personal Data Protection Act 2010 (PDPA) and committed to processing your personal data in a lawful, fair, and transparent manner.
This Privacy Policy describes:
100win only collects personal data that is strictly necessary to provide our platform services. Data collection occurs through three main channels: information you provide directly, data automatically generated during platform use, and information obtained from trusted third-party sources.
Data you provide directly:
Automatically generated data: When you use our platform, the system automatically records your IP address, device type, web browser used, pages visited, session time and duration, and gaming activity logs. This data is essential for security, fraud detection, and continuous platform improvement.
Every piece of data we collect has a clear and legitimate purpose. 100win does not use your data for unrelated purposes without first obtaining your consent. The following are the primary purposes for which your personal data is used:
100win understands that data sharing is a sensitive matter that requires full transparency. We do not sell your personal data. However, in the context of legitimate business operations, your data may be shared with the following categories of third parties:
All third parties we work with are required to sign data processing agreements that meet PDPA 2010 standards and to use your data solely for agreed purposes.
The 100win platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and understand how users interact with our platform. The following are the types of cookies we use:
You can manage your cookie preferences through your web browser settings. Please note that disabling essential cookies may affect certain platform functions. For further details on the cookies used, please refer to the privacy settings section in your account.
100win continually invests in security infrastructure to protect your personal data from unauthorized access, loss, alteration, or unintended disclosure. The technical and organizational measures we implement include:
As a data subject under Malaysia's Personal Data Protection Act 2010, you hold the following rights regarding your personal data held by 100win. We are committed to respecting and facilitating the exercise of these rights:
Request a copy of all personal data we hold about you in a readily readable format.
Request correction of any inaccurate or incomplete data in our records about you.
Request deletion of your personal data, subject to applicable legal retention obligations.
Receive a copy of your data in a structured, machine-readable format for transfer to another platform.
Object to the processing of your data for direct marketing purposes or in certain other circumstances.
Request that we pause active processing of your data while your request is under review.
Withdraw consent previously given for specific data processing at any time, without affecting the validity of processing carried out before withdrawal. Contact us at [email protected] to submit any request relating to your rights. We will respond within 3 business days.
The 100win platform is a service intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.
If you are a parent or guardian who discovers that your underage child has registered an account on our platform, please contact us immediately at [email protected]. We will investigate the matter promptly, terminate the account in question, and delete all collected data at no charge or penalty.
In the context of global digital platform operations, some of your personal data may be processed or stored on servers located outside Malaysia. This occurs primarily when we use cloud computing services or international technical infrastructure to ensure optimal platform performance and availability.
Nevertheless, all international data transfers carried out by 100win comply with the requirements of Section 129 of Malaysia's PDPA 2010. We ensure:
100win reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform service improvements. Each new version will be published on this page with a clear effective date.
When we make significant changes, we will notify you via:
Continued use of the 100win platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you disagree with any changes, you have the right to close your account and request deletion of your data.
As a registered 100win user, you are protected by a comprehensive data protection framework.
Answers to the most frequently asked questions from 100win users regarding privacy and data protection.
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